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IRENE CALLISON

560 N Main Street

Independence, OR 97351

Home (503) 838-2225

OBJECTIVE:

A position where I can use my proven analytical skills and customer service abilities.

SKILLS AND EXPERIENCE:

q Credit card fraud investigating

q Customer service representative

q Compilation and reporting of statistical information

q Strong telephone skills, service orientation, attention to detail

q Design and implementation of office processes and procedures

q Purchase office supplies and equipment, controlling cost and maximizing value

q Software: PC and Macintosh, including Windows, Word, Excel, Access, PowerPoint, Outlook, WordPerfect, Corel Draw, Clientele, Assist

q Typing: 60 wpm, Shorthand: 80 wpm

EMPLOYMENT HISTORY:

9/00 - Present Homemaker

11/99 - 8/00 800.com, Portland, OR
Customer Service Representative 2, Fraud Investigation

8/95 - 10/99 Temporary Services, Portland, OR; Vancouver, WA

Secretary

9/94 - 4/95 Shantz/Hewitt & Associates, Beaverton, OR

Administrative Assistant

7/92 - 7/93 Intel Corp., Hillsboro, OR

Administrative Assistant

9/90 - 6/92 Kelly & Olsten Temporary Services, Beaverton, OR

Secretary

9/89 - 9/90 Jewish Federation of Portland, Portland, OR

Executive Assistant

1/85 - 4/89 California Medical Association, San Francisco, CA

Administrative Assistant

EDUCATION:

5/95 - 7/95 Portland State University, Portland, OR

Math 100, German, Freshman Inquiry

9/93 - 8/94 Portland Community College, Portland, OR

Speech 100, Writing 121, Math 20-90, CIS 122 (Visual Basic)

1985 Stone School of Business, New Haven, CT

Executive Secretarial Certificate

1985 GED